Privacy Policy
This Privacy Policy describes how Vital Nusantara ("we," "us," or "our") collects, uses, and shares your personal information when you visit vitalnusantara.com (the "Site"). We are committed to protecting the privacy of our visitors and ensuring that any data collected is handled responsibly and in accordance with applicable Indonesian regulations.
Contents
We want you to understand exactly what information we gather, why we gather it, and how long we keep it. This document is written in plain language so that you can make informed choices about your visit to our site. It applies to all visitors, whether you are browsing our ingredient guides, reading our wellness journal, or reaching out to our team with a question.
If anything in this policy is unclear, or if you would like to exercise any of the rights described below, please contact us directly using the details in the final section of this page.
Data Collection
We collect certain information automatically when you visit the Site, including your IP address, browser type, and referring pages. If you choose to contact us via email or a contact form, we collect the personal information you provide, such as your name and email address. We do not collect sensitive personal data without your explicit consent.
Automatic
IP address, browser type and version, device information, pages you visit, referring pages, and the times and dates of your visit. This data is gathered passively as you browse.
Voluntary
When you email us or submit a contact form, we collect the details you choose to share — typically your name, email address, and the content of your message. This information is used only to respond to your inquiry.
Not Collected
We do not gather sensitive personal data unless you explicitly consent to share it. We do not knowingly collect information from children, and we do not require you to create an account to read our content.
Use of Information
Section 02
The information we collect is used to maintain and improve the Site, respond to your inquiries, and analyze how visitors interact with our content. We may use your contact information to send you updates about our services if you have opted in to receive such communications. We do not sell or rent your personal information to third parties.
In practical terms, this means the data we gather helps us understand which articles and guides are most useful, fix technical issues, and improve how the site is organized. When you write to us, we use the details in your message solely to reply to your question or provide the assistance you requested.
How We Use Data
- →Operating and maintaining the Site, including fixing broken links and improving page load speed
- →Responding to your emails, contact form submissions, and other inquiries
- →Understanding which content is read most often so we can produce more of what visitors find useful
- →Sending occasional updates about our guides and articles, but only if you have asked to receive them
- →Detecting and preventing abuse, spam, or automated scraping of our content
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Automatically collected usage data is typically kept for a shorter period for analytical purposes, while correspondence is kept as long as needed to provide adequate support.
When data is no longer needed, we remove it from our active systems or anonymize it so that it can no longer be linked to you. If you ask us to delete your information before the end of its normal retention period, we will honor that request unless we are required to keep the data for a specific legal reason.
Third-Party Services
Section 04
We may use third-party service providers to help us operate the Site and provide our services. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. This includes web hosting and analytics providers.
We choose service partners carefully and share only the minimum data they need to perform their function. We do not authorize them to use your information for their own marketing, and we review these relationships periodically. If a provider's role changes or they begin handling data in a way that is inconsistent with this policy, we will reassess that arrangement.
Types of Providers
- →Web hosting — the company that stores our site files and serves pages to your browser
- →Analytics — tools that help us understand aggregate visitor patterns, such as which pages are most read
- →Email delivery — services that help us send replies to your inquiries or newsletters you have opted into
- →Security — providers that help protect the site from automated abuse and unauthorized access
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. Users are encouraged to take their own precautions when sharing information online.
Our safeguards include encrypted connections for data in transit, access controls that limit which members of our team can view personal information, and regular reviews of how data is stored. If you suspect that your data has been compromised through your interaction with our site, please contact us so we can investigate and respond promptly.
Your Rights
You have the right to access the personal information we hold about you and to request that it be corrected or deleted. If you wish to exercise these rights or have questions about our data practices, please contact us at [email protected]. We will respond to your request in a timely manner.
Access
You can ask us to confirm what personal information we hold about you and to provide a copy of that data. We will verify your identity before sharing any details.
Correction
If any information we hold is inaccurate or out of date, you can request that we correct it. We will update our records promptly after verifying the change.
Deletion
You can ask us to delete your personal information. We will honor that request unless we are required to keep the data for a specific legal or operational reason.
Contact Us
For any questions about this Privacy Policy or to exercise your rights regarding personal data, please reach out using the contact details below. Our team is available Monday through Friday, 09:00 to 18:00 Western Indonesia Time.
Address
Jl. Puri Indah Raya Blok U1
Kembangan, Jakarta Barat
11610, Indonesia